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Terms and Conditions

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Terms and Conditions

Thank you for visiting These are the Terms and Conditions of the agreement that you are deemed to accept when using any of our services. Please read over these terms and conditions carefully before proceeding.

Disclaimer of Liability

The material and information contained on this website are for general information purposes only. You should not rely upon the material or information on the website as a basis for making any business, legal or any other decisions. Whilst we endeavour to keep the information up to date and correct, Marketing by Chimps makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such material is therefore strictly at your own risk.

Marketing by Chimps will not be liable for any false, inaccurate, inappropriate or incomplete information presented on the website.

Although every effort is made to keep the website up and running smoothly, due to the nature of the Internet and the technology involved, Marketing by Chimps takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues (or otherwise) beyond its control or for any loss or damage suffered as a result of the use of or access to, or inability to use or access this website whatsoever.

Certain links in this website will lead to websites which are not under the control of Marketing by Chimps. When you activate these you will leave this website. Marketing by Chimps has no control over and accepts no liability in respect of materials, products or services available on any website which is not under the control of Marketing by Chimps.

To the extent not prohibited by law, in no circumstances shall Marketing by Chimps be liable to you or any other third parties for any loss or damage (including, without limitation, damage for loss of business or loss of profits) arising directly or indirectly from your use of or inability to use, this site or any of the material contained in it.

Whilst precautions are taken to detect computer viruses and ensure security, Marketing by Chimps cannot guarantee that the website is virus-free and secure. Marketing by Chimps shall not be liable for any loss or damage which may occur as a result of any virus or breach of security.

Data Protection

All personal information provided by you on this website will be held securely and will not be used for any other purpose than for us to contact you by both email and post about Marketing by Chimps events and promotions.

Third party links

This website contains links to third party websites, which are controlled and operated by third parties. Your use of each third party web site is subject to the terms of use and other guidelines, if any, contained within the relevant web site. In the event that any of these terms and conditions conflict with the terms of use or other terms and guidelines contained within a third party web site, then these terms and conditions will prevail.

Marketing by Chimps makes no representations whatsoever about any third party web site which you may access through this web site. When you access a third party web site, you agree that it is independent from Marketing by Chimps, and that Marketing by Chimps has no control over any content on that web site. In addition, a link to a third party web site does not mean that Marketing by Chimps endorses or accepts any responsibility for the content, or the use, of such web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojans and other items of a destructive nature. In no event will Marketing By Chimps be liable to any party in respect of any direct, indirect, special or other consequential loss or damage for any use of third party web sites, or any other hypertextlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

Privacy Policy

We take our commitment to your privacy very seriously and treat any information you supply to us with care.

The data we collect

The information we collect when you register with us at the website is generally used to communicate with you and provide you with promotions and information.

In addition to personal data such as name and e-mail address, we also analyse data about participants in order to provide a safe environment for all users. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, pages you visited and personal preferences. In using this site, you accept that your personal data may be used for such purposes.

We will not sell, distribute or disclose information about you or your personal usage of the site without your express consent or unless required or permitted to do so by law.

Further information relating to our privacy policy can be found here.

Delivery Policy

Every product purchased from Marketing by Chimps is accessed by electronic means of delivery. We may ship the products on CDs, DVDs or other physical media at an extra cost.

Refunds Policy

Applies only to goods and services purchased on

Marketing by Chimps are selling non-tangible, digital goods. We do not issue refunds once the order is completed and the product is downloaded. As a customer you are responsible for understanding this upon purchasing any item at our site.

However, there are exceptional cases when the refund can be issued:

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don't guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.

The deadline for any refund claim is one week after the delivery date and refund will be issued within 10 business days after it is claimed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please, make sure your request does not contradict our Terms and Conditions.

Cancellation Policy

Marketing by Chimps Ltd believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if development work has already started.

Intellectual Property

The intellectual property (copyright, trade marks, patents, design rights etc) associated with the material on our website and the content is either owned by or licensed to Marketing by Chimps.

Any use of the materials or content on our website (including reproduction, alteration, modification, copying, distributing or replication) without our prior written permission is strictly prohibited.


We may amend these terms and conditions from time to time. The updated terms and conditions will be apply to any future orders placed by you. Details of any amendments will be posted on this website.

Law and Jurisdiction

The services, website, and the terms of this agreement are governed by Scots law and you agree to submit to the non-exclusive jurisdiction of the Scottish Courts.

Contact Information

The website and service is owned and operated by Marketing by Chimps Ltd, a company registered in Scotland whose registered office is Office 4.5, 1 MacDowall Street, Paisley, PA3 2ND. If you have any queries, please contact